You still don’t get it. Claiming that toxic behaviour, rampant bullying, and harrasment via racist/sexist/homophobic slurs is just part and parcel of online gaming is to normalize those things. “It’s just how things are”, “Grow thicker skin”, etc. You’re siding with the people who cause these problems when you act defensive over it.
Clearly this is far beyond being a handful of individuals. Active development on Overwatch has literally slowed to a crawl and the team can’t release updates or patches in a timely manner, because they simply cannot keep up with policing toxic behaviour - 400,000 or so accounts of which has been deemed bad enough to warrant permanent exclusion. How much more evidence do you need?
There is no problem. There is no problem. There is no problem. Keep saying it until you believe it. Denying there’s a problem helps absolutely no one. Not you, not me, not the developers.