I’ve been having this problem for about 2 months now. For background, I live in an apartment building with provided internet and have had no prior issues. I use a wired connection because we can’t use anything that can’t authenticate on the wifi. Back around December 15th or so, I tried to play on my Xbox and I got the message " Connection Failed: Unable to connect to the Hitman 2 service. Failed to fetch configuration from the Hitman 2 server. For more information, contact Hitman 2 support". I was able to play all my other games, so I knew it wasn’t an issue with my internet connectivity. I contacted WB game support, and they gave me a few suggestions, but none of them worked.
A few days after the error message started coming up, I left to go home to my parent’s place for my winter break, and while I was there I tried to play and it worked fine. I recently returned to my place, and when I log in and load up the game, I get the same error message. A friend of mine suggested it may be an IP ban that was applied to someone else who lives in the complex, but I don’t have enough information to be sure. I’ve tried uninstalling and reinstalling the game, but that didn’t work.
I’ve got the weekend off from school and work and I was really hoping I would be able to sit down and play, so this is really frustrating. Could anybody help me with this issue?