Error: Failed to fetch configuration from the Hitman 2 server


#1

So… suddenly, since yesterday, I have this problem when I start the game. I didn’t have problems the previous 30 hours I played. Thing is, I don’t see anything in the forums, in twitter, or in reddit about a server outage or server maintenance, people are playing as usual? Except me, that’s it.

Can any IO employee clarify is is a server problem?


#2

Were you trying to connect/retrieve data from server again?
For me it works when it says error and I just trying again


#3

At this point I tried several times, both yesterday and today.

The game is allowed in the Windows firewall, too. Hell, two days ago I just started Mumbai…


#4

By the way, current status of Hitman servers and forum status you can check via hitmanstat.us

As for for the problem, I don’t see the reason from my chapel.
@Clemens_IOI @Travis_IOI may help

UPD: If you’re on PC, try to close the Steam client entirely and log in again.
Sometimes it helps


#5

I restarted the computer, didn’t help :P. It could be some problem from my ISP, although the rest of internet works fine. Restarting the router also didn’t help.

Using the network monitor from Windows, I saw hitman2 trying to communicate with 104.40.187.26 ip, but it only sent/receive 300 bytes or so, so I have the feeling that’s the connection which isn’t working as it should. I tried to ping but received no response, but they could just deactived the ping to that server, it isn’t evidence of anything.


#6

And it just fixed itself. Good work nameless IO employee!