Failed to Fetch Profile Hitman 2 ps4

Hello,
For the last week i have not been able to play hitman 2 on ps4 online. I keep getting the message failed to fetch profile information and it disconnects. I have had the game since last november without any issue. I do not believe it is an internet issue because all my other games online play works fine. Please Help me with this.

Thanks,
Ryan

Is there a technical support phone number or email?

Hello, Ryan. I also play on PS4, but have never experienced such issue. I suggest you can make a reply to this thread to let the devs know your issue. And since you mentioned you’re on PS4, make sure to mention your PSN ID too for them to quickly find out where the problem is. I hope your issue get fixed soon! :slight_smile:

Thanks so much for the information. I have the game 100% completed so i would hate to lose all my progress. I will reply to the thread and hopefully they can fix the issue. Thanks again for your help.

Thanks,
Ryan

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