Getting personal data from IOI

A while ago there was a thing here about getting the data IOI hold. I did that and have a file from whenever it was. I’d like to do it again but can’t find the topic, can’t remember what is needed and didn’t get a response to the e-mail query. Is anyone able and willing to remind me how this happens? Cheers. @Travis_IOI

There should be a button where you can log into your IOI account on the website.

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You mean this thing?

Also IOI Account can be accessed here:


I couldn’t find it, not easily anyway. Looks like @misterkiller has come up with the goods, though.

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Thanks. I got a confirmation e-mail that the stuff’ll be with me within 30 days.

You’re welcome.
If you retrieved just your profile data, it could be delivered in a few minutes/hours.
No need to wait a month

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Oh. I didn’t see many options while doing it, maybe it’ll appear quickly enough anyway. Can’t recall how quickly I got it last time. Maybe the 30 days thing is just the GDPR limit. Anyway, thanks again.

Or just an insurance from some force majeure

Hello to anyone at IOI - I haven’t had my profile extracted yet. I got the confirmation e-mail on 3rd February that it should be done within 30 days and forwarded that to [email protected] on 15th March to ask for someone to look into it but haven’t had a response. Please would one of you have a look? This username is my Xbox gamertag. I do realise the situation is weird right now so please just give any sort of response to this.
@Clemens_IOI @Travis_IOI

Maybe you just try again?

I suppose so, yes. Hope you’re doing okay.

Ah . . . no, the site tells me the maximum number of submissions for this period has been reached. It does have another e-mail address to try.

I got curious, and asked for extraction of my profile.
The site itself said it’ll be done within 80 days at first, then a verification mail said 30 days.