I would like to begin by saying I think Hitman (2016) is a great game and a lot of fun. Largely because of this (and because of a sale) I recently purchased Hitman 2 digitally on XBOX One (not through Game Pass). I created an account here today to express my disappointment in the much maligned Legacy Pack woes.
I purchased the white steelbook physical copy of Hitman 2016 (complete season) last year. I do not own the GOTY upgrade or the Patient Zero mission, but do own the bonus missions in Sapienza and Marrakesh. As I stated above - I recently purchased Hitman 2 digitally from the XBOX store.
Now upon attempting to use/redeem the legacy pack - I of course get the unavailable message. After spending a few hours looking through the forums and the FAQ. I have completely uninstalled - both Hitman 2016 and Hitman 2. I only installed what is on the disc for Hitman 2016 (I did NOT install the individual episodes Paris, Sapienza, etc at this time). Then I installed the Hitman 2 Prologue ONLY. After seeing the legacy pack not listed - I installed all episodes from Hitman 2016 (including Bonus episode). I have left ONLY the Hitman 2 prologue installed. After many hours of waiting for installs/trying different things - the legacy pack still is unavailable to me.
I have thrown up my hands on this now. I think this is a great feature and would really like to be able to access it, but at this point it seems the only way to do so is spend an additional $20 for the GOTY legacy pack - which I am unwilling to do for something that has been advertised as - and should be free to me. I hope at some point this issue can be ironed out for everyone - but just wanted to express my great disappointment and bring attention to the fact that this is most definitely still an issue for some of us.
In case someone is able to help - per the FAQ:
I have the Physical white steelbook edition of Hitman 2016 Complete First Season plus the bonus episodes in Sapienza and Marrakesh INSTALLED. The version is 18.104.22.1689.
I have purchased Hitman 2 Digitally and currently only have the Hitman 2 Prologue INSTALLED.
I have launched Hitman 2016 from the DISC and followed the steps to redeem the Legacy Pack in the in game menus of Hitman 2016.
Upon being redirected to the Microsoft Store - I get the message that the Legacy Pack is unavailable. The individual Legacy episodes say not for individual sale and require a code.
If anyone should read this and can offer assistance, my thanks in advance.