It’s part of the Job when you’re essentially the face of PR, but this is a given for any PR Job even if undesirables give feedback that isn’t constructive.
Do I agree with how IO has been doing their PR? No, but that’s cause there’s issues with the game that continue to persist into new builds that haven’t been addressed.
While this is one of the issues I have, we’ve also seen a drop in quality when it comes to the Patch Notes, where they’ve become blatantly misleading in some circumstances.
IO should implement a Trello Board for their games for one. For people who don’t know Trello is essentially another way to give information to the community by allowing us to see what bugs they’re investigating, working on fixing, and lastly have a planned fix for. The community having something like this to view is simply another form of communication that shows if IO is aware of the issues and if they will be fixed.
I also think IO should going forward have “Creator Calls “ where they select a group of people apart of this community to distribute information, but also answer questions said creators who make HITMAN and by extension IOI game content that they may have. After these creator calls then said creators can distribute this information on whatever platform that may be.
Lastly, I think IO should look into making a community group that sends out periodically surveys so they can gather information. They can use IOI accounts that we all have and by extension for people enrolled in this who do these surveys can work towards HITMAN Unlock Rewards that are simple reskins to incentivize giving this information to IO.
My point with this is while this Forum is great for getting information, it’s also very dense and there’s a lot to read to get stuff that is constructive to where it’s hard to gather said information in a streamlined fashion. IO implementing these things to improve PR and by extension their relationship between studio and community is something I want.
Hopefully this is taken into consideration by the team over there especially if these multiplayer live service titles are in the future.