# Unable to go Online **URL:** \ **Category:** Technical Issues\ **Created:** [January 21, 2021, 6:54pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085 "2021-01-21T18:54:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![DrMekar](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/drmekar/32/7469_2.png) [@DrMekar](https://www.hitmanforum.com/u/DrMekar)\ **Post date:** [January 21, 2021, 6:54pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/1 "2021-01-21T18:54:26Z")
![Bild_2021-01-21_195214](https://hitmanforum-v6-s3-uploads.s3.dualstack.us-west-1.amazonaws.com/original/2X/b/baa92247a0bb76f79624492c8b30c165b29c014c.jpeg) So, since I haven’t seen any Topic about this, I might aswell make one. Has anyone the same issue. Everythig worked fine until Romania, though since then I just can’t connect, which sucks cause I literally can’t do anything. Hell, I couldn’t even properly complete the Finale. ---
**Author:** ![JoeClarence](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/joeclarence/32/75298_2.png) [@JoeClarence](https://www.hitmanforum.com/u/JoeClarence)\ **Post date:** [January 21, 2021, 7:30pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/2 "2021-01-21T19:30:23Z")
Literally can’t do anything? How is that possible? ---
**Author:** ![Khakiasp](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/khakiasp/32/134293_2.png) [@Khakiasp](https://www.hitmanforum.com/u/Khakiasp)\ **Post date:** [January 21, 2021, 7:30pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/3 "2021-01-21T19:30:42Z")
I had that too but it was after i finished romania and closed the game. Came back an hour later and i couldn’t reconnect. Weird shit ---
**Author:** ![DrMekar](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/drmekar/32/7469_2.png) [@DrMekar](https://www.hitmanforum.com/u/DrMekar)\ **Post date:** [January 21, 2021, 7:57pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/4 "2021-01-21T19:57:04Z")
Nothing in terms of sense. No Contracts Mode, No Completing Challenges etc. ---
**Author:** ![PatteDeFruit](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/pattedefruit/32/143222_2.png) [@PatteDeFruit](https://www.hitmanforum.com/u/PatteDeFruit)\ **Post date:** [January 21, 2021, 8:01pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/5 "2021-01-21T20:01:59Z")
Aaah the joy of always-online right? 🙄 Hope this gets solved soon. ---
**Author:** ![DrMekar](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/drmekar/32/7469_2.png) [@DrMekar](https://www.hitmanforum.com/u/DrMekar)\ **Post date:** [January 21, 2021, 8:05pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/6 "2021-01-21T20:05:46Z")
Yeah… the joy. I will never understand why we can’t do Challenges Offline, it’s such BS and ever will be. ---
**Author:** ![PatteDeFruit](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/pattedefruit/32/143222_2.png) [@PatteDeFruit](https://www.hitmanforum.com/u/PatteDeFruit)\ **Post date:** [January 21, 2021, 8:07pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/7 "2021-01-21T20:07:41Z")
Challenges, Unlocks, Ratings… Basically everything useful from the game is locked through online DRM 😫 I let it go for the first two games, might pass on this sequel. ---
**Author:** ![CartelGameStudios](https://www.hitmanforum.com/letter_avatar_proxy/v4/letter/c/a88e4f/32.png) [@CartelGameStudios](https://www.hitmanforum.com/u/CartelGameStudios)\ **Post date:** [January 21, 2021, 9:29pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/8 "2021-01-21T21:29:25Z")
You people are lucky! I haven’t been able to connect a single time since release. ---
**Author:** ![thrison](https://www.hitmanforum.com/letter_avatar_proxy/v4/letter/t/838e76/32.png) [@thrison](https://www.hitmanforum.com/u/thrison)\ **Post date:** [January 21, 2021, 9:35pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/9 "2021-01-21T21:35:52Z")
This is happening to me now on PS5. Was playing fine and then the game froze (yet again) and so I had to relaunch it and now I’m stuck. 😕 ---
**Author:** ![Pilz](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/pilz/32/1081_2.png) [@Pilz](https://www.hitmanforum.com/u/Pilz)\ **Post date:** [January 21, 2021, 9:53pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/10 "2021-01-21T21:53:01Z")
Thanks for the always online feature, friends. So much utility ---
**Author:** ![TheCleaner](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/thecleaner/32/684_2.png) [@TheCleaner](https://www.hitmanforum.com/u/TheCleaner)\ **Post date:** [January 21, 2021, 11:27pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/11 "2021-01-21T23:27:05Z")
I’ll give them until tomorrow morning before I bust out the good old cellular device and and laptop to contact PSN. Surely they will just redirect me to Io which at this point is not is not even acknowledging half of its player base being locked out of progression and online capabilities… ouch. If they were a big company like Bethesda they would have so many people complaining. Seems to be a double standard communication wise for smaller developers . Almost like we should forgive them for there lack of capabilities because they are self publishing. ---
**Author:** ![Fidelio](https://www.hitmanforum.com/letter_avatar_proxy/v4/letter/f/f1d935/32.png) [@Fidelio](https://www.hitmanforum.com/u/Fidelio)\ **Post date:** [January 22, 2021, 3:03pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/12 "2021-01-22T15:03:45Z")
I really don’t want to get a refund, i just want to play it. I feel bad for the people who haven’t even had that chance at all yet! I just don’t understand why this issue is not being given the highest priority. ---
**Author:** ![INGSOC\_Official](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/ingsoc_official/32/7476_2.png) [@INGSOC\_Official](https://www.hitmanforum.com/u/INGSOC_Official)\ **Post date:** [January 22, 2021, 4:58pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/13 "2021-01-22T16:58:29Z")
Same here. Was in the middle of a Master Chongqing SA/SO last night when I disconnected. Hasn’t worked since. ---
**Author:** ![Fidelio](https://www.hitmanforum.com/letter_avatar_proxy/v4/letter/f/f1d935/32.png) [@Fidelio](https://www.hitmanforum.com/u/Fidelio)\ **Post date:** [January 22, 2021, 5:04pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/14 "2021-01-22T17:04:19Z")
I feel you, man. Happened to me on the second playthrough of Dartmoor. ---
**Author:** ![doksi](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/doksi/32/7712_2.png) [@doksi](https://www.hitmanforum.com/u/doksi)\ **Post date:** [January 23, 2021, 6:59am UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/15 "2021-01-23T06:59:22Z")
Same here. Unable to fetch configuration since thursday on PC. Before that it was a struggle to get the progression carry-over done. I think this is also somehow related to carry-over progress because Hitman 2 connection works on steam just fine. ---
**Author:** ![Ctrubb](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/ctrubb/32/15391_2.png) [@Ctrubb](https://www.hitmanforum.com/u/Ctrubb)\ **Post date:** [January 23, 2021, 7:07am UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/16 "2021-01-23T07:07:24Z")
Same here. This has been a total disaster. Been a fan and player since the original and this has just been brutal. ---
**Author:** ![YellowZR1](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/yellowzr1/32/55424_2.png) [@YellowZR1](https://www.hitmanforum.com/u/YellowZR1)\ **Post date:** [January 23, 2021, 10:56am UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/17 "2021-01-23T10:56:04Z")
Issue has been acknowledged by the developers. Please wait until there’s more announcements. > Players are encountering a ‘failed to fetch profile information’ error. This is most prominent on PS4/PS5. > **Status** : We are aware of the issue and investigating a fix. > [@HITMAN 3 - Known Issues](https://www.hitmanforum.com/t/hitman-3-known-issues/2965): > > [FIND THE UPDATED KNOWN ISSUES LIST HERE](https://ioisupport.zendesk.com/hc/en-us/articles/360019127718-HITMAN-3-Known-Issues) KNOWN ISSUES ARE NOW TRACKED AND UPDATED ON THE [HITMAN 3 PLAYER SUPPORT HUB](https://ioisupport.zendesk.com/hc/en-us). ---
**Author:** ![Masl](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/masl/32/53400_2.png) [@Masl](https://www.hitmanforum.com/u/Masl)\ **Post date:** [January 23, 2021, 11:52am UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/18 "2021-01-23T11:52:14Z")
But it’s all platforms not only ps4/5 ---
**Author:** ![DrMekar](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/drmekar/32/7469_2.png) [@DrMekar](https://www.hitmanforum.com/u/DrMekar)\ **Post date:** [January 23, 2021, 11:53am UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/20 "2021-01-23T11:53:46Z")
Yep. Well, atleast PC is heavly involved. ---
**Author:** ![YellowZR1](https://www.hitmanforum.com/user_avatar/www.hitmanforum.com/yellowzr1/32/55424_2.png) [@YellowZR1](https://www.hitmanforum.com/u/YellowZR1)\ **Post date:** [January 23, 2021, 3:30pm UTC](https://www.hitmanforum.com/t/unable-to-go-online/3085/21 "2021-01-23T15:30:59Z")
> [@Masl](#): > > But it’s all platforms not only ps4/5 That’s why they said “This is most prominent on PS4/PS5.” I believe they have noticed other platforms have similar issue as well. [Next page](https://www.hitmanforum.com/t/unable-to-go-online/3085.md?page=2)