Epic Validation Failure.: 1041-0 [RESOLVED]

Hi, I’m having issues with my copy of Hitman 3: Deluxe Edition. I got my copy from GreenManGaming.com, activated it on the Epic Games Store and installed it, when I went to launch it. I got an error saying “Epic Validation Failure.: 1041-0”. I have spoken with Epic Games Support and GreenManGaming Support and this is my final step to try and resolve this, because I’ve been back and forth with emails to both sides about this error since launch day. Epic Games is claiming this is an error from IO Interactive, after pushing the problem aside every time I mentioned it and it took for me to ask for a manager for them to suggest coming here, but not before telling me repeatedly that my choice of retailer was an issue, then saying it’s not an issue with the EGS Launcher (I disagree), and I should re-purchase the game from them (even though I literally can’t because the store recognizes I “own” the game and it’s in my Epic Games Library. GreenManGaming has been a lot more supportive, and I’ve never had an issue with them before in the many years I’ve been a customer with them. This whole experience has been rather frustrating so I’m looking for a solution.

Thanks.

Found this. Might help.

I had exactly the same thing it was a browser issue,I switched browsers and it worked immediately

Just in the process of reinstalling now, switched my browser. We’ll see if it works. Thanks! (fingers crossed)

You are an absolute Legend. Thanks you so much! I’ve been going mad having to flip through supports from one side to another.

You could say it was an…dare I say…

:dark_sunglasses: :dark_sunglasses: :dark_sunglasses: :sunglasses:

Epic failure

YEEEEEAAAAHHHH

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Glad it worked --enjoy…that’s what I,ve been doing, beats thinking about lockdown anyway!!

I’ve been having the same “validation failure” message with not luck finding a solution. What do you mean “it was a browser issue” and how did switching browsers help?

basically the first time you use the game it goes off to ioi to validate - this is an initial once only thing, in the process it opens up your default browser - the problem was my browser did not ever display the page so it couldn’t do the process to validate the game and continue hence the error message, I changed to chrome and it did display the page and was able to continue without the error message.