Platform: PC digital
Description : Game won’t launch in Steam.
Steps to reproduce: (How can we reproduce the issue?)
I click Play in Steam, the launcher comes up
I press Play and the game never starts.
Frequency : Almost always. Sometimes it will start after I restart my PC but it doesn’t start anymore.
Hi, If you’re referring to the deletion of the dinput8.dll, I don’t have it in the game folder. I have completely deleted the folders with the old installation and reinstalled the game
Platform: IPadOS
Description : Game crashes when snipping drones in Chongqing
Steps to reproduce: (How can we reproduce the issue?)
Go to the rooftop of the laundry store
Start snipping drones
Game crashes
Frequency : Always
Additionally it was a 11-inch M4 iPad Pro
Reinstalled everything again, but still no solution. Is there a help center I can contact?
EDIT
It seems that the problem has been resolved with the latest system update
Platform: PS5 digital/Xbox Series X digital
Description : Mk II ducks missing the “signature Mk II look”.
Steps to reproduce:
Go to inventory or plan a mission
Proximity Explosive Duck/Proximity Explosive Rubber Duck Mk II and Remote Explosive Duck/Remote Explosive Rubber Duck Mk II appear to share a design, which I don’t recall being the case before (the name inconsistency is a bit odd as well, but I think that’s always been there).
Frequency : Always
Due to server issues, I lost the reward for playing the elusive target.
In addition, it seems that the current online servers are not available for use in the Chinese region. Almost all Chinese players are unable to connect to the server.
Platform: Microsoft Windows Store
Description : HITMAN 3 became Xbox Play Anywhere title but i cannot access many game contents on my Windows Store.
Description:
1、I pre-ordered HITMAN 3 on 6 January 2021 ,and the game became Xbox Play Anywhere title from 1 December 2025 but i cannot access all Season 1、Season 2 Expansion and all Season 3 on my Windows Store.
2、Game contents what i have on my Xbox console and all of them works well.
3、Game contents what i have on my PC Windows Store
I’ve found a solution for this annoying “Sharpen” effect. It wasnt before, but one day I’ve noticed that not only Hitman got this problem, but also STALKER 2. t’s forced by nVidia drivers and can’t be turned off in NVIDIA Control Panel → Manage 3D Settings → Global Settings → Image Sharpening (or Image upscaling), then tone it from 50% to 0% and screen went to normal.
I’ve bought the Hitman Signature Edition for the Nintendo Switch but none of the Nintendo DLC is visible or obtainable in the shop. What can I do to get access to for example the Dino Duck?
All of the Nintendo Switch 2 items were pre-order bonuses the 4 Mario items being for any purchase but the 2 Luigi items being retail exclusive
PLEASE LIMIT DISCUSSION AND POST YOUR REPORT AS BELOW
Platform: PC - EpicGames
Description : HITMAN3.exe and Launcher.exe instant exit with exitcode 0
After the xbox full screen stuff EpicGames launcher will show “cloud syncing” then launching and then running. And then it will circle back to cloud syncing. I tried everything, reinstalling EpicGames, HITMAN3 WOA, deleting cache files, DDU GPU driver and reinstalling it. The only thing that helped was resetting windows completely with every data. I don’t have that issue with other EpicGames games. I’m a software engineer so I tried using WinDBG to find out why and where it is crashing and it seems like Launcher.exe opens engine.exe which then results in NtTerminateProcess(-1, STATUS_SUCCESS) which indicates a clean and wanted exit by the game engine. I would suspec the Xbox FullScreen hook into launch experience with its deep Windows integration messes with the Window manager or so causing some check in the Glacier game engine to fail and it decides this is not an environment where I can or want to open a Window. Not error reports no dumps with Windows built in debug dump support, nothing.
Steps to reproduce: (How can we reproduce the issue?)
Setup Asus ROG Ally X (but it probably also work on other PCs)
Install via EpicGames store
Open the Xbox App
Select XBox Fullscreen at the top right -which redirects you to the settings app where it adds a “FullScreen” settings menu to the Gaming Section. Once this appeared HITMAN is basically broken. If not then select xbox as app and start on startup and reboot.
Frequency : ALWAYS
Platform: Xbox Series S
Issue: Game refuses to connect to server
Details: Ever since yesterday my game refuses to connect to the online server. Each and every time I try it keeps reading the message “Unable to connect to the HITMAN service. Failed to fetch configuration from the HITMAN server.” It only happens with my account specifically as I tried on a different account and that works just fine. It started happening a few hours after the new ET released, specifically it’s been happening since I claimed the current Twitch Drop. I have already submitted a support ticket and performed all the troubleshooting steps given to me (uninstalling/reinstalling, clearing console cache, unlinking and relinking IOI account, restarting router, checked for updates) but nothing works and I haven’t received anything else of help from it. As it stands, I simply cannot play the game online on my account whatsoever. I suspect there’s something wrong somewhere in my game data, possibly related to the Twitch Drop.
Frequency: Always, cannot get past the title screen without going offline.
Honestly, I’m not sure what else to do or how much longer am I going to have to wait because I just bought the Patient Zero Requiem pack and now I can’t even play it. I need some kind of solution ASAP.
Platform: Xbox Series X
Issue: Game doesn’t connect to the HITMAN server
Details: The problem is the same as mentioned above: for about a month I’ve been unable to access online mode in Hitman WOA. I keep getting the same error — “Cannot fetch profile information from HITMAN server, contact support.” It happened suddenly, not long after the cross‑platform progression update was released. I can’t confirm whether it’s related, since I only play on Xbox and don’t use that feature. However, I tried enabling it just to check if it helps, but I obviously couldn’t complete the process because I don’t own Hitman WOA on any other platform.
Since this started, I’ve tried everything I could find online. My console is fully updated, and the game is up to date as well. I’ve reinstalled it twice, deleted save data, unlinked and relinked my Xbox account from my IOI account, and experimented with various network settings — ports, UPnP, NAT, and more. I’ve also tried connecting through both a mobile hotspot and a wired connection, but nothing has helped.
I contacted support, went through all their suggested steps, and they eventually forwarded the issue to the dev team. It’s at least a bit of a relief to know I’m not the only one experiencing this right now, so hopefully that increases the chances of them finally fixing it. All of this is just another reminder that this “always‑online” requirement should really be left in the past.
Frequency: Always, cannot get past the title screen without going offline.
Platform: PC/Steam
Description: After getting to the starting page and clicking “[Enter] to Start”, the game will crash within three seconds. This persists regardless of driver updates or attempts to delete/reinstall the game from scratch.
Steps to Reproduce:
I am not able to play elusive target The Antithesis, because downloadable paid DLC called HITMAN - The Eminem vs. Slim Shady Pack is not available on the PlayStation Store.
Are you saying you can’t purchase it, or that you already purchased it and can’t access it now?
If the first: For some reason they decided to delist the Bruce Lee and Eminem packs when they’re not featured to increase the FOMO. The Bruce Lee pack is currently available for purchase until the 26th, then it’s gone again; for the Eminem pack you’ll have to wait until the next time it’s featured and hope they relist it then.
If the second: You might do better to try submitting a ticket on https://ioisupport.zendesk.com/.
I spent dozens of hours clearing a single stage just to see the challenge completion animation upon mission completion, but it was all ruined by a single server access.
A similar phenomenon occurred in Hokkaido previously.
There’s no reason why I should have to look at the results screen twice.
So why is there server access under these circumstances?
It’s truly disappointing that all my hard work is wasted because of this garbage design.
Server access also frequently occurs during cutscenes; is there any way to prevent server access during mission completion or cutscenes?
Platform: PS5
Disc or digital? Digital
Description: Delisted DLC contract blocking 100% completion tracking.
The challenge ‘The Dragon’ from the Bangkok destination is required for full completion tracking on my profile. However, because ‘The Bruce Lee Pack’ has been permanently delisted globally, there is no legal way to purchase the Arcade contract needed to clear this.
Request: Please adjust the 100% profile tracker logic so that permanently delisted, unpurchasable premium DLC content does not block base game completion metrics, or schedule a roadmap rerun for the live version of ‘The Infiltrator’ Elusive Target. Player Support (handled by John) recommended bringing this issue to the forums for technical review.
The Bruce Lee and Eminem/Slim Shady dlcs aren’t permanently gone they just only come around every now and then due to some weird licensing or something we don’t know when The Dragon will be back for now but Shady’s will be back soon
Platform: XBOX ONE (DIGITAL DELUXE)
Description: Elusive Target Arcade – Malefactors Level 3 stuck on infinite loading screen. Levels 1 and 2 load normally, but Level 3 gets stuck on an infinite loading screen every time. The game never progresses, and I have to fully close the application to exit. This appears to be a mission‑specific loading failure for Malefactors Level 3 on Xbox One.
Any help or investigation would be appreciated.
