Well, how would any of you react to coming back into the forum and finding yourself under a mountain of unfavorable feedback you now have to dig your way out of? Maybe he did have something to say but being the guy who’s caught in the middle between the community and IO he undoubtedly has to have what he was going to say run by and/or approved by a higher up. I don’t know… just speculating. You can’t go around and say off-the-cuff things like “4 whole fucking pages” and expect to make any more live-stream appearances (iykyk). I feel a bit sorry for him for having to deal with all this. But, again, it’s IOI that is responsible for introducing/revealing content. A mouth (combatglue) can’t speak without first having a thought (content from IOI).
I honestly don’t understand whats that “outrage” is about. It’s nice to get some infos from IO Interactive, but if not thats fine too.
I remember a time where all I’ve ever heard from IO interactive was when a new Hitman Game was announced in a gaming magazine and it was the best time.
I always assumed that CombatGlue, Clemens, and Travis were acting on behalf of the company and not independently. If they’re putting “Official IOI” in their profile, they are, by definition, acting on behalf of the organization. While he is getting the brunt of this discourse, he’s the public face at the moment. I would be somewhat surprised, to be honest, if Hakan himself isn’t aware of this discussion - Combatglue is just the one that has to address it because that’s his job.
I think the problem is that IOI established this sort of communication as the norm and then abandoned it (we feel). If they had stuck to the occasional trailer on a gaming website or an article in a trade mag, no one would be complaining because that’s what we would expect. Instead they started a program of frequent communication, question and answer session, interactivity through this forum, and roadmaps - and then just stopped, or reduced frequency at a minimum.
If IOI wants to send their rep to this forum and publicly state that the old form of communication was over, I think we’d accept that - we’d be unhappy, but we’d accept it. As is, no statement like that has been made and we are just in the dark about why bug reports aren’t being addressed, when roadmaps and content will be released, and what the end-game for this franchise is.
Personally, I don’t mind a lack of communication, or a winding down of the game. I do mind when IOI does communicate about the extras without doing the baseline.
For the last months IOI decided to be obsessed with a (repulsive) celebrity and other partnerships, at the detriment of the everything else. Which fair to them. I’m not the audience, but again fair is fair.
It is true though that seeing all those efforts, investment, and time going into this direction of the game, and none toward what the community asked is a bit disheartening.
But, when IOI launched ETs in June, without communicating it. It caused multiple people in the community to miss them. And this is a genuine failure of communication. And it should be called out.
FWIW, & from what I can recall - it seemed like the content and news slowed way down in the 2nd half of H2. There were even times I was actually worried about Travis and Clemens it had been so long since we heard anything from them (I just never posted about it). Now the new guy comes along, we get (what was it) 1 or 2 roadmaps and several months he’s been at the helm and we’re acting like things need to be like the 2016 days of yore.
I think there might be some coping going on, feeling like we’re being ignored when that simply isn’t the case. Then sad stuff like this happens.
Those were different times, and games were released and done. It’s not only that a different kind of communication is expected nowadays, it’s also that if your game is a live-service game, there’s more to communicate than it was in ye olden days.
Server maintenance without any kind of heads-up (no, a tweet five minutes earlier doesn’t count) is just not a good look. If your game is always-online and paying customers lose access to their purchases when the servers aren’t available, there needs to be better communication.
If you add a nice little gimmick people can unlock if they want, but they don’t know how exactly to unlock it because you changed the rules without clearly stating you did, that causes frustration.
This is not an outrage, this is people who care about the game and the franchise (and the studio) pointing out what’s not going great at the moment. And it’s also not like it hasn’t been said before, this thread is just more concentrated I guess.
Probably better that he’s, hopefully, just “sleeping on it”. The thread was probably quite a confronting thing to see and probably stirred up certain emotions.
Tomorrow those feelings will have quietened down and the constructive criticism will then be able to be taken as intended, rather than possibly being seen as a personal attack.
In fairness, a lot of this does come across like a personal attack. I think our own emotions, collectively, are a little wound up right now, due to these latest complications.
I feel like a habit’s being made of breaking parts of npcs in each update.
Ida Pagel (Whittleton Creek civilian) has had her contracts mode preview image broken twice (as she appears differently in the ET)
All aprons in the game were very jarringly broken for some time after Ambrose released, a pretty bugging one when there’s just so many apron-wearers across the trilogy
For a couple months, until I think it was me who filed a support ticket, some npcs had their preview image greyed out in contracts mode
Most recently, certain civilian suits have had off lighting (as if there’s a light coming from inside the guy)
Hoping for some more attention to the bug reports thread in the future, or at least a message that they’re dialling back on the bug fixes
In my case, I deliberately avoided trying to refer to CombatGlue specifically, mostly to IOI as an entity, as that tends to be less likely to be taken as a personal attack. I do refer to them by name in my video script, but I tried to not framed it as an attack, more in a questioning manner.
Let me be clear, I do not want to dissuade CGlue from responding, and I do at least try to write professionally, even if emotions are running high for me. It just doesn’t help the cause, and we all come off as a collective group of asshats insulting the poor PR manager just doing his job.
Yea I want us all to be friends, the forum and fanbase had a history of insulting the devs for not making the game how they want it - for years III_Ed_B_III called IO lazy for not fixing the tranq glitch, despite playing on Xbox where leaderboards dont matter, then CJgarof famously yelled at an IO employee because there was a bug to do with the audio cutting out that was fixed a day after the patch that broke it - so I dont want to repeat that. I think that the problem I have is just that we’re getting mixed messages, as others have discussed way better than me with my shit analogy
I want to make clear that I have no problem with Combatglue personally, because I don’t think that this is an issue that relates to him, but IOI as a company. Especially when it comes to bug fixes or deciding what content is to released and collaborations with celebrities and so on.
I don’t want to personally attack anyone, and I apologise if this might have come out like that. I’m just venting my displeasure that I’ve seen a downward curve since Hitman 3 was released in terms of communication with the fans. Things are announced that are then not communicated further, some huge bugs that make the game look sloppy and unprofessional are not fixed. And then there are collaborations with questionable celebrities that are incomprehensible. Instead of focusing on the content that is already there (Freelancer, for example, has so much potential; with Ambrose Island, IOI has shown how great they can write characters and stories).
I’m not saying we should be informed about every move IOI makes. Of course not! But announcing that there is new content and then responding with “soon” for months or leaving issues uncommented that are repeatedly mentioned by the community is something I just can’t comprehend.