Already reported this in the technical support thread but just hoping I’m not the only one with this problem and this is a general thing?
I’m on Xbox and lost access to the game. I can only access the free content.
Everything is still installed on my Xbox and my profile is still recognized in the game (I even get that synchonizing message when booting up the game), but the game menu doesn’t give me access to the missions aside from the free prologue and Dubai and tells me to pay for everything again.
Not to mention I lost all freelancer progress, though when going to that menu, while I can’t go play it, it still seems tot recognize I completed some Challenges there.
What is going on? Going panic attack here seriously.
It says I need to buy Hitman World of Assassination for 70 euros but I already had everything that is in it.
Hi there, Had the same issue you had just now but don’t worry this has happened to me before and I know that if I just wait then everything should be good.
You mentioned that you lost your freelancer progress correct? What exactly do you mean by that? Did you lose your mastery progress, did you lose your mercers, or did you just lose your campaign progress? And after this issue is resolved did you get back your lost progress back or is it still lost?
Do let me know as I’m worried that I might lose hours of progress, but if it’s just losing campaign progress then that’s fine. I’m still somewhere at the beginning of my current one.
EDIT: Well the issue is fixed and thankfully none of my freelancer progress was lost so phew that’s a relief.
Sorry for having worried you needlessly. The progress is saved indeed, I had lost nothing in that regard.
Yesterday I encountered the same problem but there’s no need to just wait it out. The trick provided by some other users here works: start the game, disconnect from the internet, connect again, go online in the game, and access appears as it should. It’s a bit annoying so I hope IOI (or Microsoft?) works on a fix for this. Would avoid a lot of stress with those encountering this for the first time.
My “FIX” unplug the ethernet. my series x is connected to Both wifi and ethernet, I have issues where it says GET ACCESS yet I have game pass with a subscription left, seems that closing game then switching from wired to wifi and loading game again fixes it