I bought the Deluxe Pack on the 29th January, obtained the Suit and the other digital goodies with no problem, wish I could say the same thing for Soundtrack and Art book. My IOI account states that I only own the standard edition and not the deluxe edition, yet still I have access to the digital stuff in the game. I tried to contact IOI the 3/2 with their support mail, with no response, did a follow-up response on the same mail thread the 2/10 February. And still no response. I contacted them on Social media shortly after the first mail was sent. Still no response, started a Reddit post with the same luck.
I really need help with this, I just started reinstalling the game, hoping it will help, but I highly doubt it.I can sadly only share one picture, but it will proof that I bought the Deluxe edition through my ps4 account.
