Can you please provide a screenshot of the owned product on Microsoft Store (with the full web address) and then picture of the HITMAN 3 Access Pass: GOTY Edition on the same store with the full web address as well?
Hey, the Deluxe Edition of HITMAN 3 does not give access to HITMAN 3 Access Pass content. You need to own HITMAN 2, or HITMAN 1 GOTY Legacy Packs in HITMAN 2 to obtain HITMAN 3 Access Pass Content for free.
This is turning out to be a bit of a nightmare for Xbox users. I pre-ordered Hitman 2016 - The Full Experience. I pre-ordered Hitman 2 - Gold Edition. I pre-ordered Hitman 3 - Deluxe Edition. I have everything at 100% in both the previous games. My progress eventually transferred, but I cannot access any of the locations in H2016. In game or in the MS store, if I go to HITMAN 3 Access Pass: GOTY Edition it invites me to pay £24.99. If I go to HITMAN 3 Access Pass: HITMAN 2 Gold, which is supposed to grant access to content in both previous games. I own that, installed it, but I can’t access H2016 maps. I’m also missing the Requiem Pack.
Do you also own HITMAN - GOTY Legacy Pack or only HITMAN 2016? Because we grant Access Pass only based on HITMAN 2 items. So you need to bring HITMAN 2016 to HITMAN 2, and once that is done, you can redeem GOTY Access Pass. There is a bit more to it if you are disc user, you can read it here: HITMAN 3 - Player Guide - IO Interactive
We are rolling out possible fix, please stay tuned. After the fix is live, you should see HITMAN GOTY Access Pass in your HITMAN 3 library, if that doesn’t work, you should be able to get it for free from store. The fix will take a while to propagate, so please check your library within next hour.
Oki doki! Glad to see there’s a solution in the works. I own the Legacy maps from H2 and also the full Gold Edition for H2. I hope this is sorted out soon and thank you all for your efforts!
We never underestimate any reports like this. And while we are silent, we are working behind the scenes to fix them. Unfortunately sometimes it takes a while, as this is extremely fragile setup that also is very error prone. We are talking about store products here, something we cannot fix by code or test completely, before product goes live.
I have Hitman GOTY Legacy and Hitman 2 Gold Edition installed. I was able to redeem the
Hitman 3 Access Pass: Hitman 2 Gold for free in Hitman 3 without problem but I’m not able to get Hitman 3 Access Pass: Hitman 1 GOTY Edition for free no matter what I do.