Have Hitman 2 but cannot get access to Hitman 2 locations

I have all options avaliable in step 2 - HITMAN 2 Source Accounts and HITMAN 3 Target Accounts - both accounts shows correctly.
But in STEP 3: CLAIM YOUR CONTENT there no options - just no those lines with accounts at all and all 3 buttons for claim are red.

Use the official technical support to send a ticket. Visit the following website and click the top right corner button. Remember to describe as many details of your issue as possible. Then someone from their player support team should be there and help you.


Also you may find some additional info, maybe something similar to your issue in the following thread: