It’s unbelievable the utterly ridiculous way IO is handling this Steam launch.
First, despite having a big fanbase on Steam for the series, they decide to take the last game in the trilogy to another platform. There’s no point in discussing this further, it’s been a year already, and much was said already about this decision.
But, the company obviously was aware that a significant portion of their PC user base was waiting for the Steam launch, and naturally a launch discount was expected, considering by now it’s a year old game, and one that was discounted multiple times by at least 50%.
Instead of doing a small discount, say 10%-20%, which would surely make the Steam launch a bit more tolerable, pricing wise, and greatly reduce the negative reaction to the price, they went and released the game without any discount.
On top of that, unlike other platforms where the Hitman 3 free starter pack worked without problems, they decided to release it on Steam not as an app, but as a demo, which made owners of Hitman 1 and 2 unable to use their locations in it (a week later, at least some problems remain on that front).
And now, a week later, they are selling the game at 50% off on the EGS, and the way they decide to “fix” the negative reception on Steam is to offer some of the content for free, to make the price a bit more affordable.
They clearly forgot about one thing, though: what about people, like me, who bought the whole thing (Deluxe Edition + the Seven Deadly Sins DLCs) on Steam on launch day?
I get nothing extra, I can’t refund my purchase to take advantage of that 30€ savings (since I have over 2h played of the game), so essentially IO ended up penalizing the people who actually “supported them” the most for this Steam launch by buying all available content.
Heck, a week later, and I still don’t have the soundtrack and book on my IOI account, and IO doesn’t acknowledge the problem on their social channels, nor have replied to me about this (not even on their customer support website).
A disappointing mess all around.