It’s unlikely to happen since all users’ progresses are saved and accessed on IOI’s servers. I am not sure why you lost them. Did you mean progress like mastery levels, unlocked weapons, and challenges?
There was a temporary server maintenance yesterday. Whenever it happens, I’d suggest you visit this website to check out status of all servers. If you still cannot connect, please post this issue again under the official technical thread.
Then perhaps it is indeed a special case that unfortunately happened to you. This is beyond my knowledge, so you will need official support. Click the following thread and make a reply. List as many details as possible, even better with some screenshots. I hope this will get resolved so you can enjoy the game again as soon as possible.
Are you aware of what the “pause download” button is? Are you aware of the fact that you’re missing most of the game’s features by playing a cracked version of the game? Did you know that the game is actually around 65gb and not 30-40 like the repack you use?